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TERMS AND CONDITIONS FOR FESTIVE DELIGHT REWARD POINTS OFFER – EAST stores including Raipur
1. This offer is valid in India during the offer period and is open to all existing Shoppers Stop Limited’s (SSL) First Citizen members (Customers) availing the offer by purchasing, within the offer period, merchandise (available and billed by Shoppers Stop Ltd.) as stated in the offer from stores of SSL called Shoppers Stop (including Airport Stores), HomeStop and Mothercare (Mother stores operated by SSL) located at Kolkata, Durgapur, Siliguri and Raipur and for shopping done by Customers through SSL’s website, i.e., www.shoppersstop.com (stores).
2. This offer is open only to Customers residing in India. This offer is valid from 10/10/2016 till end of date as notified/decided by SSL (both days inclusive) (offer period).
3. Customers availing the offer as stated herein below (offer), during the offer period are eligible for the Bonus Reward Points, on achieving the nett purchase amount from the stores of SSL as under:-
(a) For 1.5X Reward points- Purchase of merchandise worth NETT Rs. 5,000 (Rupees Five Thousand Only) (trigger transaction) or more in a single transaction will make the Customers eligible to earn 1.5X reward points. Which will be issued on nett cumulative purchases above Rs. 10000 (including trigger transaction) in the offer period, till the end of offer period. The Customers eligible for earning 1.5X reward points, shall continue to earn, during the offer period, the aforesaid 1.5X reward points irrespective of transaction amount unless they become eligible to earn 3X reward points as per the point (b) herein below.
(b) For 3X Reward points – Customers who fulfil the following two criteria shall be deemed eligible to earn 3X reward points. a) Customer should be eligible to earn 1.5X reward points b) Customer should also have shopped for a Nett cumulative value of Rs. 30000 during the offer period (after becoming eligible for 1.5X reward points). Purchases in excess of Rs. 30,000 of customers fulfilling both eligibility criteria will be considered for earning 3X reward points, till the end of the offer period.
(c) The Member will also be considered eligible for a 1 time credit of 300 Bonus reward points on the trigger transaction (made during offer period ending 30th November 2016). Multiple purchases of nett Rs. 5000 during the offer period will not be considered as eligible for the same. The points will be credited in Dec’16 and will be valid till 31st Dec’16 post which they will be deemed lapsed. Member will need to make a purchase of Rs. 3000 or more in Dec’16 to be able to redeem the said reward points.
4. Customer availing the offer during the offer period will get :
(a) For 1.5 X reward points - The regular TIER points applicable on the purchase (Regular Reward points), plus .5 of said amount of points credited as Bonus reward points.
(b) For 3X Reward points - The regular TIER points applicable on the purchase (Regular Reward points), plus 2 times the regular points will be credited as Bonus Reward Points.
5. Only the nett cumulative purchase amount, after all exclusions will be taken into consideration for calculating the eligibility of the Bonus Reward Points (for more details refer to the First Citizens Benefit Guide).
6. All business rules, terms and conditions applying to regular reward points will also apply to bonus reward points earned during the Offer period.
7.This offer is not valid for First Citizen Black & Customers whose First Citizen Membership has expired on, before or during the offer period.
8. The Bonus Reward Points cannot be earned for purchases made through SSL’s Gift Vouchers (GV)/SSL Gift Card (GC)/ SSL Electronic-Gift Vouchers (EGV), Points Certificates, any other point redemption schemes, credit notes, Sodexho Pass/Ticket Gift Vouchers and discount values. A Customer is eligible to participate in the offer on purchase of GV /GC/ EGV
9. The Bonus Reward Points cannot be claimed for purchases of mobile phones, mobile accessories, laptops, laptop accessories, MP3/MP4 players, iPods, pure gold jewelry, Gold & Platinum Coins/Bars, Apple products, cameras, MAC & Estee Lauder products, Ethos and certain other categories at stores. Details are available at the First Citizens’ Desk at stores of SSL.
10. The Bonus Reward Points cannot be redeemed against purchases of GV/GC/ EGV of SSL, mobile phones, mobile accessories, laptops, laptop accessories, MP3/MP4 players, iPods, pure gold jewelry, Gold & Platinum Coins/Bars, Apple products, cameras MAC & Estee Lauder products, Ethos and certain other categories at stores. Details are available at the First Citizens’ Desk at stores of SSL.
11. The Bonus Reward Points cannot be transferred, substituted for cash or other articles and cannot be exchanged or returned.
12. Any issues relating to the transactions of the offer will have to be supported by the original cash memo(s).
13. Beyond the stated Bonus Reward Points, SSL shall not be responsible for any liability whatsoever under this offer. 14.Customer must redeem the Bonus Reward Points earned under the 1.5X & 3X offer on or before March 31, 2017 from the stores. No claims for redemption of Bonus Reward Points shall be entertained after March 31, 2017 and the Bonus Reward Points shall be deemed to have lapsed automatically.
15. Employees of SSL and their dependant family members are not eligible to participate in this offer.
16. The offer cannot be combined with any other offer and cannot be transferred or assigned to any other person/customer.
17. All other expenses, if any, including all taxes as may be applicable under the Indian Laws and all local levies is to be borne by the Customers participating in the offer.
18. The Bonus Reward points shall be credited to the Customer account within 15 working days from the date of billing, on best effort basis. If the order is placed through www.shoppersstop.com, the Bonus Reward points shall be credited to the Customer account within 15 working days from the date on which the order is billed and shipped.
19. The Customer will not hold SSL responsible for and/or liable for any actions, claims, demands, damages, losses, costs, charges and expenses which a participant may suffer, sustain or incur by way of this Offer.
20. SL reserves the right to add, alter, modify, change or vary any of the terms and conditions at any point of time without assigning any reason or any intimation whatsoever.
21. This offer is being brought to you by SSL. If the offer and/or anything to be done by SSL in respect of the offer is prevented or delayed by causes, circumstances or events beyond the control of SSL, including but not limited to computer viruses, tampering, unauthorised intervention, interception, fraud, technical failures, floods, fires, accidents, earthquakes, riots, explosions, wars, hostilities, acts of government or other causes of like or similar or other character beyond the control of SSL, then neither SSL nor their directors, employees, associates, agents, sponsors nor their agents, successors or assigns shall be liable for any consequences to any of Customers participating in the Offer or any other person claiming under him for the same to the extent so prevented or delayed.
22. A Customer without being required to do any further act, shall be deemed to have read, understood and unconditionally accepted the terms and conditions herein.
23. All other terms and conditions of SSL, including the “Terms of Use” for shopping on www.shoppersstop.com shall be applicable along with these terms and conditions. For detailed terms and conditions please contact the First Citizen Desk within the said stores.
24. The terms and conditions of the offer shall be governed by the laws of India. Any dispute arising out of this Offer will be subject to the jurisdiction of courts in Mumbai only.
 
TERMS AND CONDITIONS FOR FESTIVE DELIGHT REWARD POINTS OFFER – REST OF INDIA
1. This offer is valid in India during the offer period and is open to all existing Shoppers Stop Limited’s (SSL) First Citizen members (Customers) availing the offer by purchasing, within the offer period, merchandise (available and billed by Shoppers Stop Ltd.) as stated in the offer from stores of SSL called Shoppers Stop (including Airport Stores), HomeStop and Mothercare (Mother stores operated by SSL) located all across India (excluding stores in the city of Kolkata, Durgapur, Siliguri and Raipur) and for shopping done by Customers through SSL’s website, i.e., www.shoppersstop.com (stores)
2.This offer is open only to Customers residing in India. This offer is valid from 01/10/2016 till end of date as notified/decided by SSL (both days inclusive) (offer period).
3. Customers availing the offer as stated herein below (offer), during the offer period are eligible for the Bonus Reward Points, on achieving the nett purchase amount from the stores of SSL as under:-
(a) For 1.5X Reward points- Purchase of merchandise worth NETT Rs. 5,000 (Rupees Five Thousand Only) (trigger transaction) or more in a single transaction will make the Customers eligible to earn 1.5X reward points. Which will be issued on nett cumulative purchases above Rs. 10000 (including trigger transaction) in the offer period, till the end of offer period. The Customers eligible for earning 1.5X reward points, shall continue to earn, during the offer period, the aforesaid 1.5X reward points irrespective of transaction amount unless they become eligible to earn 3X reward points as per the point (b) herein below.
(b) For 3X Reward points – Customers who fulfil the following two criteria shall be deemed eligible to earn 3X reward points. a) Customer should be eligible to earn 1.5X reward points b) Customer should also have shopped for a Nett cumulative value of Rs. 30000 during the offer period (after becoming eligible for 1.5X reward points). Purchases in excess of Rs. 30,000 of customers fulfilling both eligibility criteria will be considered for earning 3X reward points, till the end of the offer period.
(c) The Member will also be considered eligible for a 1 time credit of 300 Bonus reward points on the trigger transaction (made during offer period ending 30th November 2016). Multiple purchases of nett Rs. 5000 during the offer period will not be considered as eligible for the same. The points will be credited in Dec’16 and will be valid till 31st Dec’16 post which they will be deemed lapsed. Member will need to make a purchase of Rs. 3000 or more in Dec’16 to be able to redeem the said reward points.
4. Customer availing the offer during the offer period will get :
(a) For 1.5 X reward points - The regular TIER points applicable on the purchase (Regular Reward points), plus .5 of said amount of points credited as Bonus reward points.
(b) For 3X Reward points - The regular TIER points applicable on the purchase (Regular Reward points), plus 2 times the regular points will be credited as Bonus Reward Points.
5. Only the nett cumulative purchase amount, after all exclusions will be taken into consideration for calculating the eligibility of the Bonus Reward Points (for more details refer to the First Citizens Benefit Guide).
6. All business rules, terms and conditions applying to regular reward points will also apply to bonus reward points earned during the Offer period.
7. This offer is not valid for First Citizen Black & Customers whose First Citizen Membership has expired on, before or during the offer period.
8. The Bonus Reward Points cannot be earned for purchases made through SSL’s Gift Vouchers (GV)/SSL Gift Card (GC)/ SSL Electronic-Gift Vouchers (EGV), Points Certificates, any other point redemption schemes, credit notes, Sodexho Pass/Ticket Gift Vouchers and discount values. A Customer is eligible to participate in the offer on purchase of GV /GC/ EGV
9. The Bonus Reward Points cannot be claimed for purchases of mobile phones, mobile accessories, laptops, laptop accessories, MP3/MP4 players, iPods, pure gold jewelry, Gold & Platinum Coins/Bars, Apple products, cameras, MAC & Estee Lauder products, Ethos and certain other categories at stores. Details are available at the First Citizens’ Desk at stores of SSL.
10. The Bonus Reward Points cannot be redeemed against purchases of GV/GC/ EGV of SSL, mobile phones, mobile accessories, laptops, laptop accessories, MP3/MP4 players, iPods, pure gold jewelry, Gold & Platinum Coins/Bars, Apple products, cameras MAC & Estee Lauder products, Ethos and certain other categories at stores. Details are available at the First Citizens’ Desk at stores of SSL.
11. The Bonus Reward Points cannot be transferred, substituted for cash or other articles and cannot be exchanged or returned.
12. Any issues relating to the transactions of the offer will have to be supported by the original cash memo(s).
13. Beyond the stated Bonus Reward Points, SSL shall not be responsible for any liability whatsoever under this offer..
14.Customer must redeem the Bonus Reward Points earned under the 1.5X & 3X offer on or before March 31, 2017 from the stores. No claims for redemption of Bonus Reward Points shall be entertained after March 31, 2017 and the Bonus Reward Points shall be deemed to have lapsed automatically.
15. Employees of SSL and their dependant family members are not eligible to participate in this offer.
16. The offer cannot be combined with any other offer and cannot be transferred or assigned to any other person/customer.
17. All other expenses, if any, including all taxes as may be applicable under the Indian Laws and all local levies is to be borne by the Customers participating in the offer.
18. The Bonus Reward points shall be credited to the Customer account within 15 working days from the date of billing, on best effort basis. If the order is placed through www.shoppersstop.com, the Bonus Reward points shall be credited to the Customer account within 15 working days from the date on which the order is billed and shipped.
19. The Customer will not hold SSL responsible for and/or liable for any actions, claims, demands, damages, losses, costs, charges and expenses which a participant may suffer, sustain or incur by way of this Offer.
20. SSL reserves the right to add, alter, modify, change or vary any of the terms and conditions at any point of time without assigning any reason or any intimation whatsoever.
21. This offer is being brought to you by SSL. If the offer and/or anything to be done by SSL in respect of the offer is prevented or delayed by causes, circumstances or events beyond the control of SSL, including but not limited to computer viruses, tampering, unauthorised intervention, interception, fraud, technical failures, floods, fires, accidents, earthquakes, riots, explosions, wars, hostilities, acts of government or other causes of like or similar or other character beyond the control of SSL, then neither SSL nor their directors, employees, associates, agents, sponsors nor their agents, successors or assigns shall be liable for any consequences to any of Customers participating in the Offer or any other person claiming under him for the same to the extent so prevented or delayed.
22. A Customer without being required to do any further act, shall be deemed to have read, understood and unconditionally accepted the terms and conditions herein.
23. All other terms and conditions of SSL, including the “Terms of Use” for shopping on www.shoppersstop.com shall be applicable along with these terms and conditions. For detailed terms and conditions please contact the First Citizen Desk within the said stores.
24. The terms and conditions of the offer shall be governed by the laws of India. Any dispute arising out of this Offer will be subject to the jurisdiction of courts in Mumbai only.
 
Terms and Conditions: First Citizen Citi Credit Card Festive Offer
 
Offer Term:
01 October 2016(00:00 Hours) to 27th December 2016(23:59 Hours) (both dates inclusive) for First Citizen Citi Credit Card holders, hereinafter referred to as "Offer Period.

Partner: Shoppers Stop stores and Shoppers Stop operated Homestop and Mothercare stores and Shoppers Stop Airport Stores (herein after referred to as the “Stores), except for stores located at Durgapur, Vijayawada, Goa, Raipur, Raipur Airport, Siliguri, Latur, Agra, Meerut and Kolhapur.
 
Details of the Offer: Citibank N.A. (“Citibank) and Shoppers Stop Stores are jointly launching an Offer (hereinafter referred to as “Offer) during the Offer Term which is being extended to all individuals who are holders of First Citizen Citi Credit Cards (“Credit Cards) issued in India (hereinafter referred to “Customer/ Cardmember), the details of which are as under:

- Get flat cash back of Rs.2500 on a cumulative spend of Rs. 30,000 or more at Shoppers Stop stores during the Offer Period.
- Cash back amount will be credited on or before 31st March 2017 on best effort basis (“Offer) to only open and active Customers account. The timeline provided for effecting the credit is only indicative of expected period and may differ from actual date of credit.
 
Offer Terms and Conditions:
- The Citibank Rs. 2,500 Cashback Offer (Offer) will be applicable to all First Citizen Citi Credit Card Members (the Customers/ Cardmembers) during the Offer Period To avail of the Offer, the Cardmembers are required to pay with their First Citizen Citi Credit Cards, for net cumulative spends Rs.30000/- or more during the Offer Period at Shoppers Stop Stores across India including Shoppers Stop Airport Stores, Home Stop Stores and Mothercare Stores (Shoppers Stop operated stores) (herein after referred to as the “Stores). – except for stores located at Durgapur, Vijayawada, Goa, Raipur, Raipur Airport, Siliguri, Latur, Agra, Meerut and Kolhapur
- All Cardmembers will be provided cash back of Rs.2500 on cumulative eligible spend of Rs. 30,000 or more - done at the Shoppers Stop Stores. The cash back amount of Rs.2500 will be credited by Citibank on or before 31st March 2017 on best effort basis to only open and active Card Members account. The timeline provided for effecting credit is only indicative of expected period and may vary from actual date of credit.
- Only transactions completed during the period starting from 00:00 hrs on 01st October, 2016 till 23:59 hrs on 27th December, 2016 shall be considered under this Offer (Offer Period).
- The cash back will not be applicable on purchases made through any First Citizen Reward Points, Shoppers Stop Gift Vouchers, Shoppers Stop Gift Cards, Shoppers Stop Electronic Gift Voucher or any other gift voucher, Cash and Credit Note.
- The Offer will be provided on the cumulative spend of Rs.30000 or more during the Offer Period
- To earn the cash back under the Offer the Credit Card will have to be swiped on Citibank EDC machine only for cumulative spend of Rs.30000/- or more - in the Stores. Cardmembers will not be credited any cash back if the transaction is swiped on a Non-Citibank EDC machine.
- Any spends made using the add-on First Citizen Citi Credit Cards will be considered as spends on the primary First Citizen Citi Credit card. Cash back, based on the cumulative spends, will be credited only on the primary Credit CardsThe Offer is not valid for any purchases done at Crossword, www.crossword.in and at Shoppers Stops website, i.e., www.shoppersstop.com.
- In the event orders are cancelled (during & outside the Offer Term), the corresponding spend value will not be considered for calculating eligibility.
- In the event orders are cancelled (during & outside the Offer Term) and if the cumulative spend amount falls below Rs.30000, cashback will not be applicable.
- Citibank and Shoppers Stop jointly reserve their right to add, alter, modify, change or vary, extend or terminate any of the terms and conditions of the Offer at any point of time without prior notice and without assigning any reason or giving any intimation whatsoever.
- Shoppers Stop shall not be liable, case , of any misuse or fraudulent use of First Citizen Citi Credit Cards and/ or if any Card member defaults in paying the purchase amount to Citibank.
- The Offer is brought to the Customers solely by Citibank. Any dispute regarding cash back under the Offer must be addressed in writing, by the Customers directly to Citibank and Shoppers Stop will not entertain any communication in this regard. Any query/ contention/dispute raised by any Customer to Shoppers Stop with regards to the Offer shall be forwarded to Citibank who shall be solely responsible for resolving such queries/ contentions/disputes within reasonable time.
- Any dispute regarding delivery, service, suitability, merchantability, availability or quality of the products/services in relation to the Products- under the Offer must be addressed in writing, by the Customer directly to Shoppers Stop. Citibank will not entertain any communication in this regard. Standard Terms & Conditions of Shoppers Stop shall also be applicable in addition to these Terms & Conditions stated in here.
- Any disputes/issues relating to the transactions arising under the Offer forwarded by a Customer to Citibank shall have to be supported by the original cash memo(s).
- In the event of non-happening, cancellation or partial happening or delay or anything to be done in respect of the Offer is prevented or delayed for reasons, circumstances or events beyond the control of Citibank or Shoppers Stop or any other entity, including but not limited to computer viruses, tampering, unauthorized intervention, interception, fraud, technical failures, floods, fires, accidents, earthquakes, riots, explosions, wars, hostilities, acts of government or other causes of like or similar or other character, then , neither Citibank or Shoppers Stop nor their respective agents, sponsors nor their agent, successors or assigns shall be liable to any of the Customers participating in the Offer for the same to the extent so prevented or cancelled or delayed, and neither Citibank nor Shoppers Stop shall be liable for any consequences arising thereafter.
- By participating in the Offer, the Customers shall be deemed to have accepted these Terms and Conditions.
- All other expenses, if any, including all taxes as may be applicable under the applicable laws of India and all local levies are to be borne by the Customers participating in the Offer.
- The Offer is valid only if the Customer continue to be in good standing and payment continues to reach Citibank before the payment due date.
- Citibank or Shoppers Stop or their group entities, or affiliates, their respective directors, officers, employees, agents, vendors, shall not be responsible for or liable for any actions, claims, demands, losses, damages, costs, charges and expenses whatsoever that may be suffered, or for any personal injury that may be suffered, sustained or incurred to a Card Member, directly or indirectly, by availing this Offer and/ or due to use or non-use of products/services availed of under this Offer.
- Citibank and Shoppers Stop jointly reserves the right at any time, to replace, wholly or in part, this Offer by another offer, whether similar to this Offer or not, or to withdraw it altogether.
- First Citizen Reward Points cannot be earned on discounted merchandise. However, First Citizen Citi Credit Card members will earn 2 Rewards Points per Rs. 100/- spent during the Offer Term and the same will be credited by Citibank in the card account, if the payment is done by a Customer using the First Citizen Citi credit card.
- System displayed price at the Shoppers Stop Stores will be the final price.
- Merchandise bought at full price will earn First Citizen Reward Points that will be credited at the end of the Offer Term which shall be solely as per the discretion of Shoppers Stop Ltd.
- Neither anything contained in these terms & conditions, nor the running of this Offer to which they apply, shall be construed as an obligation on Citibank or Shoppers Stop to continue the Offer up to, on or after the Term or to conduct any such further offers.
- The terms & conditions shall be governed by the Laws of India.
- The terms & conditions of the Offer shall be in addition to & not in substitution/derogation to the rules & regulations governing the use of the Credit card and/or the Citibank websites as stated above. Payment of fees/service charges/all other amounts due from the Customer to Citibank from usage of First Citizen Citi Credit Cards by the Cardmember under this Offer and/or otherwise will be governed by Citibank Banking Terms & Conditions, the Cardmember Terms and Conditions and the Most Important Terms and Conditions. Customer can view the Citi Cardmember Terms and Conditions as well as the complete terms and conditions on the online portal http://www.citibank.com/india.
- All of Citibanks and Shoppers Stops actions shall be on a best efforts basis only.
- Any disputes arising out of this Offer shall be subject to the exclusive jurisdiction of competent courts in Mumbai only, irrespective of whether Courts in other areas have concurrent or similar jurisdiction.
The product/service is offered by branches of Citibank, N.A. in India.

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