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TERMS & CONDITIONS for Buy One Get One Offer

Definitions:

  • "Cardholder" shall mean a customer to whom the facility has been provided by virtue of such customer holding a Card.
  • "Card"shall mean valid FIRST CITIZEN card, which has been issued by Shoppers Stop Limited (Shoppers Stop). Card shall also mean and include the valid associate benefit cards given by Shoppers Stop to its employees currently in employment with Shoppers Stop.
  • "Offer/s" shall mean the agreed discount provided on products/services at the featured Restaurants or as may be specified in the Terms & Conditions herein below.
  • "Featured Restaurants/ Partner Restaurants" shall mean list of restaurants/ eateries/ hotels which have agreed to provide Offers/ discounts to FIRST CITIZEN Card Holders of Shoppers Stop ( better to provide the link to the same )

 

Terms & Conditions:

  • The Cardholder shall be eligible to avail the ‘Buy One Get One’ offer offered by the Partner Restaurants. Under the offer, upon ordering any dish from the menu of the Partner Restaurant, the Cardholder can avail any second dish, either of the same or lesser value as the value of the first dish on complementary basis, during the Offer Period(Offer).
  • The Offer will be valid between 24/03/2018 up to 15/04/2018 (inclusive of both dates) (Offer Period).
  • To avail the Offer, the Cardholder has to beforehand inform the Partner Restaurants about their choice of availing the Offer and present the valid Card. Restaurants are not obliged to extend the Offers to every Cardholder who visits the Featured Restaurant unless they explicitly ask for the discount.
  • The Offer shall be available on ‘a la carte’ menu only available at the Featured Restaurants.
  • Shoppers Stop Limited shall not be held responsible if any of the listed Partner Restaurants is temporarily or permanently closed during the Offer Period.
  • The Offer shall be applicable only on the items available at the Partner Restaurants on a particular day.
  • The Offers may vary with every Featured Restaurant.
  • No Offers shall be valid on group bookings (10 pax and above).
  • Offers shall be made available only to those Cardholders inducted by Shoppers Stop in its’ First Citizenship Program.
  • No two ongoing Offers can be clubbed.
  • This Offer is valid only on appropriate and valid Cards with valid authentication.
  • The liability to fulfil the Offer rests solely with the Partner Restaurants and Shoppers Stop shall in no manner be liable if the Partner Restaurants does not honour any of the Offer(s). The Partner Restaurants reserves the right to refuse service to anyone in accordance with their policies.
  • Reservations, where applicable, at Featured Restaurants (Dining Partner) are subject to table availability and at Featured Restaurant’s discretion.
  • The benefits as mentioned herein cannot be used or redeemed in combination with any other discounts or promotions or vouchers or special events and other in house specials offered at the Partner Restaurants including but not limited to 'Sunday Brunches' or 'Happy Hours', and is also not valid on the Blackout Dates (24th Dec, 25th Dec, 31st Dec, 14th Feb, Durga Puja Holidays & Public Holidays applicable as per the different States where the Partner Restaurants are located), unless otherwise stated by the respective Partner Restaurants.
  • Offer is not valid on Alcoholic Beverages & Non Alcoholic Beverages or Buffets, Special Meals, Fixed Menus, Sunday Brunches, Meal Combos or any such meals as may be defined by the Partner Restaurants.
  • This offer has no monetary value, is not transferable, is not for sale or re-sale nor redeemable for cash
  • The Offer shall be valid only on the net amount incurred at the Partner Restaurant, where minimum billing amount shall be exclusive of taxes. Any applicable taxes will have to be paid by the Cardholder. Shoppers Stop will not be liable in any manner whatsoever for any such taxes, duties, levies or other statutory dues.
  • Offer shall be provided only on in-house dining at the Partner Restaurants.
  • Individual Partner Restaurants Terms & Conditions shall apply
  • Rights of admission are reserved by the Partner Restaurant.
  • Offer shall not be valid on Home Delivery/Takeaways, unless specified by respective Featured Restaurants. Offers shall not be valid on orders placed online through any applications.
  • The Cardholder’s willingness to avail the Offers is entirely voluntary and it is understood, that the participation by the Cardholders shall be deemed to have been made on a voluntary basis.
  • The benefits mentioned in these terms & conditions are subject to change/withdrawal without prior notice.
  • Any of the Offers may be withdrawn/ replaced with new Offers at any point of time. The list of Featured Restaurants shall be made available to the Cardholders on https://corporate.shoppersstop.com/Dine%20Offer/Dine%20Offer/Dine%20Offer/Dinner%20First%20Citizen.html
  • Shoppers Stop Ltd shall not be liable for any loss or damage whatsoever that may be suffered, or for any personal injury that may be suffered, to a Cardholder, directly or indirectly, by use or non-use of products/items/ services under this Offer provided by the Partner Restaurants.
  • Shoppers Stop holds out no warranty or makes no representation about the quality, delivery or otherwise for the goods, items and services offered by the Partner Restaurants. Shoppers Stop shall not be held liable for any other issues arising from availing of the Offers including but not limited to quality/ quantity of the products/ services offered by the Partner Restaurants. Any dispute or claim regarding the goods / items/ services must be resolved by the Cardholder directly with the Partner Restaurants directly without any reference to Shoppers Stop.
  • The products are sold and the services are provided solely by the Partner Restaurants, and Shoppers Stop accepts no liability whatsoever in connection with such products and services. The products and services provided by the Featured Restaurants have not been certified by Shoppers Stop and under no circumstances shall the use/ consumption of any product or service be construed as an endorsement or recommendation of such product or service by Shoppers Stop.
  • Shoppers Stop takes no responsibility of any health issues faced due to the consumption of food at the Partner Restaurants.
  • The Cardholder shall not hold Shoppers Stop, its group entities, or affiliates, their respective directors, officers, employees, agents, vendors, responsible for or liable for, any actions, claims, demands, losses, damages, costs, charges and expenses which a Cardholders claims to have suffered, sustained or incurred, or claims to suffer, sustain or incur, by way of and/or on account of availing the Offer or the acceptance, decline, non-receipt, suitability, quality or use or deployment of any services given by the Partner Restaurants.
  • In case of only matters relating to the Offer, i.e. the nature of the discount/ promotions/ schemes provided to the Cardholders, Shoppers Stop’s decision shall be final and binding on Cardholder in all respects.
  • Shoppers Stop reserves the right to disqualify the Partner Restaurant/s and/ or Cardholders from the benefits of the Offer, if any fraudulent activity is identified as being carried out for the purpose of availing the benefits under the Offer or otherwise by use of the Card.
  • Neither anything contained in these Terms & Conditions, nor the running of this Offer to which they apply, shall be construed as an obligation on Shoppers Stop to continue the offer up to, on or after the Offer Period.
  • In case of any complaint/escalation relating to failure by the Partner Restaurants to provide the agreed Offer(s), the Cardholders shall be required to submit the copy of the original bill of such Featured Restaurants to FIRST CITIZEN Desk at the SSL stores, situated near to the Partner Restaurants. No complaints/escalations will be resolved without the original bill.
  • In case of any issues in relation to the products/ services provided by the Partner Restaurants, the Cardholders shall directly take up such issues with the Featured Restaurants and Shoppers Stop shall not be held liable for the same.
  • The Offer is subject to applicable law and regulations and would be modified / discontinued based on the prevailing law / regulation at any point of time and neither Shoppers Stop nor Partner Restaurants shall be under any liability or obligation or continue implementation of the Offers. In the event, that the Offers cannot be continued without total compliance of the prevailing law at any point of time, the Offers shall be deemed to be terminated forthwith from the date when the amended law restricting / prohibiting the Offer comes into force.
  • Shoppers Stop shall not be liable in any manner whatsoever for any loss / damage / claim that may arise out of use or otherwise of any goods / services availed by the Card Holder/s offered by the Partner Restaurants.
  • Cardholder/s whose card has been classified as blocked, delinquent before or during the currency of the Offers, such Cards will not be eligible for the benefits of the Offers. Shopper Stop's discretion in this regard shall be final.
  • The Terms and Conditions of the Offer shall be in addition to and not in substitution/ derogation to the terms and conditions governing the usage of the Cards offered by Shoppers Stop.
  • Shoppers Stop reserves the right to modify / change all or any of the terms applicable to the Offer without assigning any reasons or without any prior intimation whatsoever. Shoppers Stop also reserves the right to discontinue the Offers without assigning any reasons or without any prior intimation whatsoever.
  • Shoppers Stop shall not be held liable for any delay or loss that may be caused in delivery of the goods / services by the Partner Restaurants.
  • The Program/ Offer is not available wherever prohibited and / or on services/ products for which Offers has been discontinued, for any reason whatsoever.
  • Any disputes between Shoppers Stop and Cardholders shall be subject to the jurisdiction of courts in Mumbai only.
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