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 Terms and Conditions


Campaign Dates: 15th – 31st March, 2018 (hereinafter referred to as “Offer Period”)


Details of the Offer:

Citibank N.A. (“Citibank”) and Shoppers Stop Ltd. (“SSL”) are launching an Offer (hereinafter referred to as “Offer”) for the offer period. Details of the Offer extended to all individuals who are holders of valid Citi credit cards issued in India (hereinafter referred to “Cardmembers”) are listed as under. However, the Offer is not valid on Citibank Corporate Credit Cards.



20% Cashback at Shoppers Stop stores in Chennai:

  1. 20% Cashback with Citi Credit cards issued in India on transactions at Shoppers Stop stores in Chennai. List of stores mentioned below.
  2. Offer is applicable on minimum transaction of Rs 5000. Maximum cashback applicable per transaction is Rs 2000.


Offer Terms and Conditions:

  •      The Offer is applicable on all Citi Credit issued in India except Citi Corporate Cards.
  •       The Offer is applicable only for transactions done between 00:01 on 15th March 2018 to 23:59 on 31st March 2018
  •       The Offer is applicable at Shoppers Stop Limited (Shoppers Stop) stores in Chennai including HomeStop Stores, MAC , Clinique, Estee Lauder, Bobbi Brown Stores (Shoppers Stop operated stores) in Chennai herein after referred to as the “Stores”
  •       Cash back shall be credited on or before 26th June 2018 on a best effort basis to all open and active card members’ account. The timeline provided for effecting credit of the cashback is only indicative of expected period and may vary from the actual date of credit.
  •       Add on cards will be treated as separate cards.
  •       The cash back will not be applicable on purchases made through any First Citizen Reward Points, Instant redemption of Citi reward points, Shoppers Stop Gift Vouchers, Shoppers Stop Gift Cards, Shoppers Stop Electronic Gift Voucher or any other gift voucher, Cash and Credit Note.
  •       To earn the cash back under the Offer, the Citi Credit Card will have to be swiped on a Citibank EDC machine only. Cardmembers will not be credited any cash back if the transaction is swiped on a Non-Citibank EDC machine.
  •       The Offer is not valid for any purchases done at Crossword, www.crossword.in and at Shoppers Stop’s website, i.e., shoppersstop.com
  •       During the Offer period, in the event of double swipe of Citi CreditCard, and wherein, the complete transaction amount is refunded to the Cardmember’s Card, then such Cardmembers shall not be eligible to receive the cashback for the said amount.
  •       The Offer cannot be clubbed with any other ongoing offers at the Shoppers Stop Stores except for select ongoing Citibank & Shoppers Stop Co-Brand card offers which shall be at the discretion of Shoppers Stop and/or Citibank.
  •       Citibank and Shoppers Stop jointly reserve their right to add, alter, modify, change or vary, extend or terminate any of the terms and conditions of the Offer at any point of time without prior notice and without assigning any reason or giving any intimation whatsoever.
  •       Shoppers Stop shall not be liable, in case any Cardmember defaults in paying the purchase amount to Citibank.
  •       The Offer is brought to the Cardmembers solely by Citibank. Any dispute regarding cash back under the Offer must be addressed in writing, by the Cardmembers directly to Citibank. Shoppers Stop will not entertain any communication in this regard. Any query/ contention/dispute raised by any Cardmember to Shoppers Stop with regards to the Offer shall be forwarded to Citibank who shall be solely responsible for resolving such queries/ contentions/disputes within reasonable time.
  •       Any dispute regarding delivery, service, suitability, merchantability, availability or quality of the products/services in relation to the Products/ Services under the Offer must be addressed in writing, by the Cardmember directly to Shoppers Stop. Citibank will not entertain any communication in this regard. Standard Terms & Conditions of Shoppers Stop shall also be applicable in addition to these Terms & Conditions stated in here.
  •       In case of any disputes relating to the transactions arising under the Offer forwarded by a Cardmember to Citibank, the Cardmember will be required to furnish the original charge slip(s) within 120 days of completion of offer term.
  •       In the event of non-happening, cancellation or partial happening or delay or anything to be done in respect of the Offer is prevented or delayed for reasons, circumstances or events beyond the control of Citibank or Shoppers Stop or any other entity, including but not limited to computer viruses, tampering, unauthorized intervention, interception, fraud, technical failures, floods, fires, accidents, earthquakes, riots, explosions, wars, hostilities, acts of government or other causes of like or similar or other character, then , neither Citibank or Shoppers Stop nor their respective agents, sponsors nor their agent, successors or assigns shall be liable to any of the Cardmembers participating in the Offer for the same to the extent so prevented or cancelled or delayed, and neither Citibank nor Shoppers Stop shall be liable for any consequences arising thereafter.
  •       By participating in the Offer, the Cardmembers shall be deemed to have accepted these Terms and Conditions.
  •       The Offer is valid only if the Cardmember’s account continues to be in good standing and payment continues to reach Citibank before the payment due date.
  •       The terms & conditions shall be governed by the Laws of India. Any dispute arising out of this Offer shall be subject to the exclusive jurisdiction of competent courts in Mumbai.
  •       Citibank or Shoppers Stop or their group entities, or affiliates, their respective directors, officers, employees, agents, vendors, shall not be responsible for or liable for any actions, claims, demands, losses, damages, costs, charges and expenses whatsoever that may be suffered, or for any personal injury that may be suffered, sustained or incurred to a Card Member, directly or indirectly, by availing this Offer and/ or due to use or non-use of products/services availed of under this Offer.
  •       Citibank and Shoppers Stop jointly reserves the right at any time, to replace, wholly or in part, this Offer by another offer, whether similar to this Offer or not, or to withdraw it altogether.
  •      System displayed price at the Shoppers Stop Stores will be the final price.
  •       Neither anything contained in these terms & conditions, nor the running of this Offer to which they apply, shall be construed as an obligation on Citibank or Shoppers Stop to continue the Offer up to, on or after the Term or to conduct any such further offers.
  •      The terms & conditions of the Offer shall be in addition to & not in substitution/derogation to the rules & regulations governing the use of the Citibank card and/or the Citibank websites as stated above. Payment of fees/service charges/all other amounts due from the Cardmember to Citibank from usage of credit cards by the Cardmember under this Offer and/or otherwise will be governed by Citibank Terms & Conditions and the Card member terms and conditions. Cardmember can view the Citibank Card member terms and conditions as well as the complete terms and conditions on the online portal http://www.citibank.com/india.
  •       The above Terms & Conditions need to be read in conjunction with the detailed Citibank Card member Terms & Conditions, MITC and conditions as applicable to Citibank credit. Citibank reserves the right to, without liability or prejudice to any of its other rights, at any time, without previous notice and from time
  •       All of Citibank’s actions shall be on a best-efforts basis only.
  •       The Cardmembers agree to be bound by the terms & conditions contained herein. Without a Cardmember being required to do any further act, he/she shall be deemed to have read, understood and unconditionally accepted the terms & conditions herein.

     This product/service is offered by branches of Citibank NA in India.


© 2018 Citigroup Inc. Citi, Citibank and Arc Design are registered service marks of Citigroup Inc. or its affiliates used and registered throughout the world.




Store List


Store Name


Shoppers Stop

Shoppers Stop Ltd, No 2 Harrington Road, Chetpet, Chennai-600031

Shoppers Stop

Palladium Mall, No.28 Velachery Road, Nagender Nagar, Anna Garden, Velachery, Chennai-600042

Shoppers Stop

Shoppers Stop Ltd, G/F, anchor-1, Grand Mall, No.137, Dr. seetharamnagar, Tambaran Velachery main road, Velachery, Chennai-600042


HomeStop, F18, HomeStop, 1st Floor, no.142, Phoenix Market City Mall, Velachery, Tamil Nadu, Chennai-600042


49, Express Avenue, 50L, Whites Road, Royapettah, Chennai - 600 014


Phoenix Market City, No. 142, Velachery Main Road, Velachery, Chennai - 600 042.


Shoppers Stop, Palladium Mall, 142, Velachery Main Road, Velachery, Chennai, Tamil Nadu 600042


Ground Floor, Anchor – 1, The Palladium Mall, No 137, Dr. Seetharam Nagar,Velachery Main Road, Velachery, Chennai – 600042.


Phoenix Market City, No. 142, Velachery Main Road, Velachery, Chennai - 600 042.

Estee Lauder

Phoenix Market City, Velachery Main Road, Velachery, Chennai - 600 042

Bobbi Brown

Express Avenue Mall , S- 035, ground floor, Whites Road, Royapettah, Chennai 49


Terms & Conditions(DV of Rs 300 for all Citi Credit cards):


(1) This Scheme is valid between 15/03/18 upto 31/03/18 at Shoppers Stop Stores in the city of Chennai and for Citi Credit Card Customer.

(2) Participant who want to participate in the Scheme, has to purchase merchandise of any amount in a single bill through Citi Credit Card. Participant will be given a Discount voucher (DV) of Rs.300/- which can only be redeemed on next purchase of Rs.2999/- or above in a single Cash memo latest by 30th April 2018 from Shoppers Stop store at Chennai.

(3) DV cannot be exchanged for cash nor valid for purchase of Shoppers Stop Gift Cards, E-Gift Vouchers or point certificates, Mobile Phones & accessories, Gold Jewellery. DV cannot be redeemed at SSL MAC stores (

4) It cannot be clubbed with any other offer.

(5) SSL reserves the right to add, alter, modify, change or vary any of the terms and conditions at any point of time without assigning any reason or any intimation whatsoever.

(6) This Scheme is being brought to you by the concerted efforts of Shoppers Stop Ltd (SSL) in the event of non-happening or partial happening of the same for reasons beyond anybody’s control or act of God, then neither SSL nor their agents, sponsors nor their agents, successors or assigns shall be liable to any of the Customer participating in the Scheme or any other person claiming under him. (7) Merchandise is available without availing the sc

heme and customer willingly participating in the scheme agrees to have read and understood the terms and condition of the scheme. (8) For detailed terms and conditions please contact the First Citizen Desk within the said stores.

(9) Any dispute arising out of this Scheme will be subject to the jurisdiction of courts in Mumbai only.

(10) Citi is NOT liable or responsible for any claim(s), dispute(s) regarding fulfillment, delivery, service, suitability, merchantability, availability, quantity or quality made available to the Customers under the Scheme on the products/services (shortly referred as “Claims”). In reference to any Claims, they must be addressed by the Customer directly to Shoppers Stop Ltd.

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