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TERMS AND CONDITIONS FOR CHOOSE YOUR OWN GIFT 2X/3X REWARD POINTS OFFER
1. This offer is valid in India during the offer period and is open to all existing Shoppers Stop Limiteds (SSL) First Citizen members (Customers) availing the offer  by purchasing, within the offer period,  merchandise (available and billed by Shoppers Stop Ltd.) as stated in the offer from stores of SSL called Shoppers Stop (including  Airport Stores), HomeStop and Mothercare (Mother stores operated by SSL) located all across India and for shopping done by Customers through SSLs website, i.e., www.shoppersstop.com (stores).
2. This offer is open only to Customers residing in India. This offer is valid from 01/10/2015 till end of date as notified/decided by SSL (both days inclusive) (offer period).
3. Customers availing the offer as stated herein below (offer), during the offer period are eligible for the Bonus Reward Points, on achieving the nett  purchase amount from the stores of SSL as under:-
a. For 2X Reward points- Purchase of merchandise worth NETT Rs. 5,000 (Rupees Five Thousand Only) or more in a single transaction will make the Customers eligible to earn 2X reward points on purchases made from that transaction onwards, including the said transaction, till the end of offer period. The Customers eligible for earning 2X reward points, shall continue to earn, during the offer period, the aforesaid 2X reward points irrespective of transaction amount unless they become eligible to earn 3X reward points as per the point (b) herein below.
b. For 3X Reward points – Customers who fulfil the following two criteria shall be deemed eligible to earn 3X reward points. a) Customer should be eligible to earn 2X reward points b) Customer should also have shopped for a Nett cumulative value of Rs. 30000 during the offer period (after becoming eligible for 2X reward points). Purchases in excess of Rs. 30,000 of customers fulfilling both eligibility criteria will be considered for earning 3X reward points, till the end of the offer period.
4. Customer availing the offer during the offer period will get :
a. For 2 X reward points - The regular TIER points applicable on the purchase (Regular Reward points), plus the same amount of points credited as Bonus reward points.
b. For 3X Reward points - The regular TIER points applicable on the purchase (Regular Reward points), plus 2 times the regular points will be credited as Bonus Reward Points.
5. Only the nett cumulative purchase amount, after all exclusions will be taken into consideration for calculating the eligibility of the Bonus Reward Points (for more details refer to the First Citizens Benefit Guide).
6. All business rules, terms and conditions applying to regular reward points will also apply to bonus reward points earned during the Offer period.
7. This offer is not valid for Customers whose First Citizen Membership has expired on, before or during the offer period.
8. The Bonus Reward Points cannot be earned for purchases made through SSLs Gift Vouchers (GV)/SSL Gift Card (GC)/ SSL Electronic-Gift Vouchers (EGV), Points Certificates, any other point redemption schemes, credit notes, Sodexho Pass/Ticket Gift Vouchers and discount values. A Customer is eligible to participate in the offer on purchase of GV /GC/ EGV
9. The Bonus Reward Points cannot be claimed for purchases of mobile phones, mobile accessories, laptops, laptop accessories, MP3/MP4 players, iPods, pure gold jewelry, Gold & Platinum Coins/Bars, Apple products, cameras, MAC & Estee Lauder products and certain other categories at stores. Details are available at the First Citizen Desk at stores of SSL.
10. The Bonus Reward Points cannot be redeemed against purchases of GV/GC/ EGV of SSL, mobile phones, mobile accessories, laptops, laptop accessories, MP3/MP4 players, iPods, pure gold jewelry, Gold & Platinum Coins/Bars, Apple products, cameras MAC & Estee Lauder products and certain other categories at stores. Details are available at the First Citizen Desk at stores of SSL.
11. The Bonus Reward Points cannot be transferred, substituted for cash or other articles and cannot be exchanged or returned.
12. Any issues relating to the transactions of the offer will have to be supported by the original cash memo(s).
13. Beyond the stated Bonus Reward Points, SSL shall not be responsible for any liability whatsoever under this offer.
14. Customer must redeem the Bonus Reward Points on or before March 31, 2016 from the stores. No claims for redemption of Bonus Reward Points shall be entertained after March 31, 2016 and the Bonus Reward Points shall be deemed to have lapsed automatically.
15. Employees of SSL and their dependant family members are not eligible to participate in this offer.
16. The offer cannot be combined with any other offer and cannot be transferred or assigned to any other person/customer.
17. All other expenses, if any, including all taxes as may be applicable under the Indian Laws and all local levies is to be borne by the Customers participating in the offer.
18. The Bonus Reward points shall be credited to the Customer account within 15 working days from the date of billing, on best effort basis. If the order is placed through www.shoppersstop.com, the Bonus Reward points shall be credited to the Customer account within 15 working days from the date on which the order is billed and shipped.
19. The Customer will not hold SSL responsible for and/or liable for any actions, claims, demands, damages, losses, costs, charges and expenses which a participant may suffer, sustain or incur by way of this Offer.
20. SSL reserves the right to add, alter, modify, change or vary any of the terms and conditions at any point of time without assigning any reason or any intimation whatsoever.
21. This offer is being brought to you by SSL. If the offer and/or anything to be done by SSL in respect of the offer is prevented or delayed by causes, circumstances or events beyond the control of SSL, including but not limited to computer viruses, tampering, unauthorised  intervention, interception, fraud, technical failures, floods, fires, accidents, earthquakes, riots, explosions, wars, hostilities, acts of government or other causes of like or similar or other  character beyond the control of SSL, then neither SSL nor their directors, employees, associates, agents, sponsors nor their agents, successors or assigns shall be liable for any consequences to any of Customers participating in the Offer or any other person claiming under him for the same to the extent so prevented or delayed.
22. A Customer without being required to do any further act, shall be deemed to have read, understood and unconditionally accepted the terms and conditions herein.
23. All other terms and conditions of SSL, including the “Terms of Use” for shopping on www.shoppersstop.com shall be applicable along with these terms and conditions. For detailed terms and conditions please contact the First Citizen Desk within the said stores.
24. The terms and conditions of the offer shall be governed by the laws of India. Any dispute arising out of this Offer will be subject to the jurisdiction of courts in Mumbai only.
 
Terms and Conditions for First Citizen Citibank Credit Card Offer:
During the Shoppers Stop CHOOSE YOUR OWN GIFT festival (CYOG festival) of Shoppers Stop Limited (Shoppers Stop) starting on 1st Oct 2015 -, all First Citizen Citibank Credit Card members who are eligible for earning 3X reward points as per the CYOG festival will earn 1 additional reward point on every Rs. 100 on purchases in excess of nett cumulative shopping of Rs. 30,000 during the offer period CYOG festival.
• The Additional 1 Reward Point Offer (Offer)  will be applicable to only First Citizen Citibank Credit Card members (Card Members) during the Shoppers Stop  CYOG festival offer period. The end date of the offer period will be communicated at a later date.
• To earn the 1 additional reward point, all Nett cumulative purchases of Rs. 30,000 and subsequent purchases  under the offer has to be paid for by the First Citizen Citibank credit Card only, during the offer period i.e. any purchase made by other than First Citizen Citibank Credit card will not qualify for this offer.
• To be eligible for the Offer, Card Members need to pay with their First Citizen Citibank Credit Cards issued in India by Citibank, N.A. (Citibank), for nett cumulative purchase and subsequent purchases made above Rs.30000/- or more at Shoppers Stop Limited (Shoppers Stop) stores across India, wherein First Citizen Citibank Credit Cards as sourced, (the cities include Ahmedabad, Bengaluru, Chennai, Delhi/NCR, Hyderabad, Kolkata, Mumbai, Pune, Thane)
 including Shoppers Stop Airport Stores, HomeStop Stores and Mothercare Stores (Mothercare stores operated by Shoppers Stop) (herein after referred to as the Stores).
•  Only transactions completed during the CYOG festival period communicated by Shoppers Stop shall be considered under this Offer (offer period).
• The 1 additional Reward Point will get credited on a periodic basis (every 30 days). The timeline provided for effecting credit of 1 additional Reward Point is only indicative of expected period and may vary from actual date of credit.
• The Offer cannot be earned and redeemed on the exclusions defined by Shoppers Stop in the Terms and Conditions of CYOG festival. Card Members can get access to the CYOG festival T&Cs from the First Citizen desk at the Stores and/ or from Shoppers Stop website, http://corporate.shoppersstop.com/Brand/Firstcitizen/first-citizen.aspx.
• The Offer will be provided on the nett value of each valid transaction.
• To be eligible for the offer the First Citizen Citibank Credit Card will have to be swiped on Citibank EDC machine only.
• This Offer is not valid for any purchases done at Shoppers Stops website, i.e., www.shoppersstop.com
• The Offer cannot be clubbed with any other ongoing offers at the Stores except for select ongoing First Citizen Citibank Credit Card offers which shall be at the discretion of Shoppers Stop and/or Citibank.
• Citibank and Shoppers Stop jointly reserve their right to add, alter, modify, change or vary, extend or terminate any of the terms and conditions of the Offer at any point of time without prior notice and without assigning any reason or giving any intimation whatsoever.
• Shoppers Stop shall not be liable, in case, of any misuse or fraudulent use of First Citizen Citibank Credit Cards and/ or if any Card Members defaults in paying the purchase amount to Citibank, and Citibank agrees that Shoppers Stop shall not refund any of the remittance of Citibank to Shoppers Stop relating to purchase transactions under the Offer.
• Any dispute regarding the 1 additional Reward Points under the Offer must be addressed in writing, by the Card Members to Shoppers Stop and Citibank will not entertain any communication in this regard. Any query/ contention/dispute raised by any Card Members to Citibank with regards to the Offer shall be forwarded to Shoppers Stop who shall be solely responsible for resolving such queries/ contentions/disputes within reasonable time. However, Shoppers Stop shall in no way be responsible or liable for any dispute regarding 1 additional Reward Point under the offer arising due to Citibanks denial to approve such 1 additional Reward Point. In such cases, the Card Members shall directly address their concerns to Citibank.
• Any dispute regarding delivery, service, suitability, merchantability, availability or quality of the products/services in relation to the Products under the Offer must be addressed in writing, by the Card Member directly to the Shoppers Stop. Citibank will not entertain any communication in this regard. Terms & Conditions of Shoppers Stop shall also be applicable in addition to these Terms & Conditions stated in here. Any query/ contention/dispute raised by any Card Members to Citibank with regards to the products shall be forwarded to Shoppers Stop who shall be solely responsible for resolving such queries/ contentions/disputes within reasonable time.
• Any issues of the Card Members relating to the transactions arising under the Offer will have to be supported by the original cash memo(s) to Shoppers Stop.
• In the event of non-happening, cancellation or partial  happening or delay or anything to be done in respect of the Offer is prevented or delayed for reasons, circumstances or events beyond the control of Citibank or Shoppers Stop or any other entity, including but not limited to computer viruses, tampering, unauthorized intervention, interception, fraud, technical failures, floods, fires, accidents, earthquakes, riots, explosions, wars, hostilities, acts of government or other causes of like or similar or other character, then , neither Citibank or Shoppers Stop nor their respective agents, sponsors nor their agent, successors or assigns shall be liable to any of the Card Members participating in the Offer for the same to the extent so prevented or cancelled or delayed, and neither Citibank nor Shoppers Stop shall be liable for any consequences arising thereafter.
• By participating in the Offer, the Card Members shall be deemed to have accepted these Terms and Conditions.
• Citibank or Shoppers Stop or their group entities, or affiliates, their respective directors, officers, employees, agents, vendors, shall not be responsible for or liable for any actions, claims, demands, losses, damages, costs, charges and expenses whatsoever that may be suffered, or for any personal injury that may be suffered, , sustained or incurred to a Card Member, directly or indirectly, by availing this Offer and/ or due to use or non-use of products/services availed of under this Offer.
• Citibank and Shoppers Stop jointly reserves the right at any time, to replace, wholly or in part, this Offer by another offer, whether similar to this Offer or not, or to withdraw it altogether.
• The terms & conditions shall be governed by the Laws of India.
• All of Citibanks and Shoppers Stops actions shall be on a best efforts basis only.
• These set of Terms &Conditions has to be read in conjunction with the Shoppers Stop CYOG festival Terms and Conditions  
• Any disputes arising out of this Offer shall be subject to the exclusive jurisdiction of competent courts in Mumbai only, irrespective of whether Courts in other areas have concurrent or similar jurisdiction.
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