Mr. Salil Nair
Customer Care Associate & Chief Executive Officer
Mr. Salil Nair is associated with Shoppers Stop Ltd since 1994. Prior to that he had worked with organisations like Glaxo India Ltd and Carona Ltd.
On the Academic front Mr. Salil Nair completed his post-graduation from Meerut University.
During the last 19 years of his tenure with Shoppers stop he made significant contributions in the fields of Retail Operations, Buying and Merchandising, Store planning and Design , Supply Chain, etc . He was the Chief Operating Officer before being elevated to the position of Chief Executive Officer of the company.
He is responsible for transforming the Buying & Merchandising department into a Strategic one which has helped the organization considerable growth.
His keen focus on customer service, strong product assortment and SOPs has enabled the company to grow from strength to strength.
He has also been instrumental in creating a foundation of a Strong Value System within the organization. It is under his leadership that his team has gone beyond all imaginable levels of service creating moments of magic for customers. It is his constant Endeavour to be “Nothing But the Best”. He is also very actively involved in the “Think Green” campaign adopted by Shoppers Stop as a Corporate Social initiative.